Frequently Asked Questions
What is RISE?
RISE Housing & Transportation Coordination Network is a statewide system that helps agencies place clients into appropriate housing and coordinate independent, third-party non-emergency transportation.
We are NOT a housing program and we do NOT transport clients.
We coordinate everything on your behalf.
Do you provide housing?
No. RISE does not own or operate any housing.
We are a coordination service that connects agencies to safe, verified providers in our network.
Do you provide transportation?
No. RISE does not transport clients.
We coordinate rides through vetted third-party transportation companies such as Remedy Home Health LLC and others.
What types of housing do you coordinate?
We coordinate placements for:
Behavioral health housing (BHRF)
Sober living
Reentry housing
Transitional housing
Peer-supported housing
DDD group home placements
Women-only or men-only programs
Specialty programs (pregnancy, no children, trauma-informed, etc.)
How fast can you find housing?
Most placements occur within 30–90 minutes, depending on:
availability
restrictions
client location
program type
Some high-needs clients may take longer, but we update you throughout the process.
How does the referral process work?
You send one referral using our secure form or by phone.
RISE then:
1. Contacts multiple homes
2. Checks real-time availability
3. Reviews rules and restrictions
4. Sends you the best options
5. Confirms intake
6. Coordinates third-party transport if needed
Does RISE guarantee placement?
No.
Final acceptance is determined by the housing provider.
We match, coordinate, and confirm — but the provider makes the final decision.
What does transportation coordination include?
RISE handles:
scheduling the ride
matching with a third-party vendor
communication
ETA updates
pickup & drop-off info
background details
two-party coordination
documentation
RISE does not drive or transport clients.
How much does your service cost?
We offer simple pricing with both per-client and monthly plans.
HOUSING ONLY
$75–$250 per client
or
$399–$1,200/month
TRANSPORTATION ONLY
$20–$75 per ride coordination
or
$299–$900/month
BUNDLE (Housing + Transportation)
$150–$300 per client
or
$599–$1,999/month
Provider listing plans start at $49/month.
Who pays for the transportation?
The transport vendor bills directly or through RISE’s pass-through billing.
RISE only charges a small coordination fee (not the transport cost).
Is RISE available after hours?
Yes — priority and unlimited plans include after-hours support.
Basic plans are during standard business hours.
What areas do you serve?
RISE currently serves all of Arizona, including:
Phoenix
Tucson
Casa Grande
Yuma
Flagstaff
Prescott
Sierra Vista
All surrounding counties
What agencies typically use RISE?
RISE supports:
Hospitals
Detox centers
Crisis units
Behavioral health agencies
Substance use treatment programs
Probation & Parole
Reentry programs
Homeless outreach teams
Peer support organizations
Sober living homes
DDD providers
Family case managers
How do you verify providers?
We review:
licensing (when applicable)
program type
rules
bed availability
intake process
restrictions
location
communication responsiveness
We only work with providers who communicate clearly and maintain safe, stable environments.
What if the client is unstable or a danger?
RISE cannot place clients who are:
suicidal
violent
medically unstable
requiring emergency transport
Those individuals must receive emergency medical or psychiatric intervention first.
Once stabilized, we can assist.
Can families contact RISE?
Yes — families often reach out for placement support.
We provide the same coordination services used by agencies.
How do we get started with RISE?
You can:
📌 Submit a referral
📌 Call us at 520-222-8122
📌 Email us at RiseHomesAZ@gmail.com
📌 Sign up for an agency or provider plan
📌 Request a presentation or onboarding meeting
Do you offer contracts for high-volume agencies?
Yes.
RISE offers monthly plans, priority support, and unlimited bundle packages for:
hospitals
detox centers
probation units
BH agencies
large providers
Contact us for custom solutions.
Can housing providers join the network?
Yes!
Providers can sign up for listing plans starting at:
$49/month (Basic)
$99/month (Priority)
$149/month (Unlimited)
We fill beds faster and provide high-quality referrals.
Can transportation vendors join the network?
Absolutely.
RISE works with fully independent, insured third-party vendors.
There is no cost for vendors to join.
Is RISE insured?
RISE carries standard business liability coverage and uses legal agreements that clearly identify third-party roles and responsibilities.
Does RISE store personal client information?
Only the minimum needed for placement coordination.
We protect data with secure systems and do not share information outside the coordination process.
